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When you place your order we will e-mail a confirmation detailing your order with a unique order reference number. When goods are dispatched we will e-mail you a DHL shipping reference to track the order online.
Please contact us on 0800 043 1871 if you have any questions concerning delivery.
Each replacement lamp comes with a minimum 90 day warrantly. However some manufacturer's warranties are longer than this, please check when ordering.
Your order is fully insured for any damage in transit. If you think the delivery may be damaged then sign for goods as uninspected. Please inspect the delivery immediately and contact us within 24 hours of receipt to report any breakages
Any returns must be shipped freight pre-paid and must be insured for the full value. However If we arrange to collect, we will cover these costs.